- You’ll check in at the coffee bar when you arrive. We know you’re anxious to get in to interact with the cats but we’ll need to check you in and get your food or drink item ordered first. The Cat Café is proud to feature:
- We’ll have you wait until your designated time to head in to the cat room. You can do that outside and enjoy the next to perfect weather San Diego is known for. Or you can stand by the window and look into the cat room.
- We fill up quickly during peak days. We strongly encourage reservations so that you’re not disappointed with the wait to get in to interact with the cats. We’ll do our best to allow walk in visitors, but there is a chance you won’t be able to get in without a wait.
We know that many of you may have cats at home, but things work differently at The Cat Café. Since we are working with The Rescue House and want to make sure their cats are treated well, we ask our patrons to do the following:
- Be respectful of the animals and learn the signs they show when they want you to ease back. We have posted signs describing the way cats show discomfort with their tails and their ears. Please keep these in mind when interacting with the cats.
- Don’t pick up the cats. Most cats don’t like to be held, and they are not shy about letting you know this. We don’t want anyone to get scratched or bitten by a cat who’s not happy about being picked up.
- Children must be supervised at all times. At The Cat Café, we want to make sure that we can continue to allow children to learn how to interact with animals. We need your help in ensuring this. Please ensure that your children are respectful of the cats.
- Cats don’t like loud noises, so please keep your voices down when you enter the playpen. We have a sound monitor in the cat playpen. A siren will let us know when it gets too loud. Please remember to keep the volume level down so we don’t have to hear that siren.
- Photography is fine — the internet is all about cat pictures and videos! However, flash photography disturbs the cats, so please refrain from that.
- The Cat Café has a zero tolerance policy for any individual who is causing distress to the animals. It’s a rare occasion for us to have to ask someone to leave. We’d like to keep it that way.
Do you have any questions that weren’t answered here? Feel free to contact us.